Terms of Service

Effective date: 2026-07-21 Last updated: 2026-07-21

These Terms of Service ("Terms") govern your use of SummitScribe ("we", "us", "our", the "Service"), an AI-powered meeting intelligence platform that records audio, transcribes it, and produces structured notes. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Questions about these Terms: info@summitscribe.app.

1. The Service

SummitScribe lets you record or upload meeting audio, and then processes that audio to produce transcripts with speaker labels, structured notes, action items, and answers to questions about your meetings. Photos you add to your notes may also be analyzed. The Service is provided on free and paid subscription tiers as described on our pricing page.

2. Eligibility and Accounts

• You must be at least 16 years old to use the Service.
• You must provide accurate account information and keep your credentials confidential.
• You are responsible for all activity that occurs under your account.
• If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.

3. Recordings — Your Legal Responsibilities

This section matters. Recording conversations is regulated by law.

• Recording laws vary by jurisdiction. Some jurisdictions require the consent of every party to a conversation before it may be recorded ("two-party" or "all-party" consent); others require only one party's consent.
• You are solely responsible for complying with all laws that apply to your recordings, including obtaining any required consent from every person recorded.
• By recording or uploading audio to SummitScribe, you represent and warrant that you have all rights, permissions, and consents necessary to make that recording and to submit it for processing.
• You must not use the Service to record conversations you are not a party to and have no lawful right to capture.

4. Acceptable Use

You agree not to:

• Violate any law, or infringe the privacy, publicity, intellectual-property, or other rights of any person.
• Upload content that is unlawful, defamatory, harassing, or that contains malware.
• Attempt to access another user's data, probe or bypass security controls, or interfere with the Service's operation.
• Reverse engineer the Service except where that restriction is prohibited by law.
• Resell, sublicense, or provide the Service to third parties as a service bureau without our written consent.
• Exceed usage limits, circumvent metering or billing, or share one account among multiple people.

We may suspend or terminate accounts that violate these rules (see §11).

5. Your Content

• You own your content. Recordings, transcripts, notes, photos, and other material you submit ("Your Content") remain yours.
• Limited license to us. You grant SummitScribe a non-exclusive, worldwide license to host, store, process, transmit, and display Your Content solely to provide and maintain the Service for you. This license ends when you delete the content or your account, except for backups cycling out on their normal schedule.
• No AI training. We do not use Your Content to train any AI model — ours or a third party's. AI processing is performed only to produce results for you, as described in our Privacy Policy.
• AI-generated output. Transcripts, speaker labels, summaries, action items, and answers are generated by AI and may be inaccurate, incomplete, or misattributed. They are provided as an aid, not as a verbatim legal record. You are responsible for reviewing output before relying on it. Do not use AI output as the sole basis for legal, medical, financial, employment, or other consequential decisions.

6. Subscriptions and Billing

• Free tier. A free tier is available with monthly usage limits as described on the pricing page. No credit card is required for the free tier.
• Paid plans. Paid subscriptions are billed in advance on a recurring basis (monthly or as otherwise shown at checkout) through our payment processor, Stripe. By subscribing you authorize us to charge your payment method on each renewal until you cancel.
• Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law.
• Price changes. We may change plan prices with at least 30 days' notice before your next renewal. Continuing the subscription after the change takes effect constitutes acceptance.
• Taxes. Fees are exclusive of taxes; you are responsible for applicable taxes.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains what data we collect, how we use it, the sub-processors involved, and the rights you have over your data. The Privacy Policy is incorporated into these Terms by reference.

8. Intellectual Property

The Service itself — including its software, design, branding, and documentation — is owned by SummitScribe and protected by intellectual-property laws. These Terms grant you no rights to our trademarks or branding. If you send us feedback or suggestions, we may use them without obligation to you.

9. Third-Party Services

The Service relies on third-party providers (cloud hosting, storage, speech-to-text, AI models, payment processing) listed in the Privacy Policy. Your use of sign-in providers (Apple, Google) and payment processing (Stripe) is also subject to those providers' own terms.

10. Term and Termination

• These Terms apply from when you first use the Service until terminated.
• You may stop using the Service and delete your account at any time.
• We may suspend or terminate your access if you breach these Terms, create risk or legal exposure for us, or if required by law. Where practicable we will give notice and a chance to export your data.
• On termination, your right to use the Service ends immediately. Data deletion follows the retention schedule in the Privacy Policy.
• Sections that by their nature should survive termination (including §5 AI-output disclaimer, §11–§14) survive.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE OR COMPLETE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
• OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless SummitScribe from claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of Your Content, your recordings (including any claim that a recording was made without required consent), or your breach of these Terms.

14. Governing Law and Disputes

• These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules.
• Informal resolution first. Before filing a claim, contact info@summitscribe.app and give us 30 days to resolve the dispute informally.
• Arbitration. Any dispute not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its consumer arbitration rules, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property misuse.
• No class actions. Disputes must be brought on an individual basis only; you waive any right to participate in a class, collective, or representative action.
• Where applicable law makes any part of this section unenforceable (for example, for consumers in the EEA/UK), the remainder stays in effect and you retain any mandatory local rights.

15. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you by email and/or a notice in the product before the change takes effect. Non-material changes (typo fixes, clarifications) are reflected in the "Last updated" date above. Continued use after changes take effect constitutes acceptance.

16. General

• These Terms (with the Privacy Policy) are the entire agreement between you and SummitScribe regarding the Service.
• If any provision is held unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect.
• Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

• Email: info@summitscribe.app
• Legal entity: SummitScribe