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Help Center · Account
Plans and billing
Hours are the cap. Features of the product are the same on Free through Ultimate; you pay for more transcribed hours per calendar month.
| Plan | Hours / month | Price |
|---|---|---|
| Free | 4 | $0 |
| Starter | 12 | $15 |
| Pro | 24 | $29 |
| Ridge | 40 | $49 |
| Ultimate | 80 | $99 |
See summitscribe.app/pricing. No credit card for Free.
One plan per account
Website, Windows, and Android all read the same entitlement. Dual subscribe is never. The store that sold the plan owns cancel and change.
| You subscribed on | Merchant | Manage / cancel |
|---|---|---|
| Website, Windows, or Mac | Stripe | Account settings → Stripe portal |
| Android app | Google Play | Manage on Google Play; View plans to upgrade in the app |
| iOS app | Not yet | In-app subscriptions come in a later update. You cannot start Stripe or Google Play inside the iOS app. Free hours still apply. |
| Complimentary (operator) | None | Admin grant; you cannot buy over it |
Android upgrades
If Play owns Starter, Pro, or Ridge, open Account settings → View plans and tap Upgrade on a higher card. Cancel still happens in Google Play. Ultimate has no higher plan.
After you cancel in Play, Restore purchases (or wait for sync) so Account settings returns View plans instead of only Manage.
Website subscribe
On /pricing choose a paid tier. Stripe Checkout runs on the website and in the Windows / Mac apps. The Android WebView will not start Stripe. The iOS app will not start Stripe or Google Play.
Hitting the limit
If you use your hours, a limit dialog offers a higher plan (or Manage if the store already owns a plan). Existing meetings stay; new processing waits until next month or an upgrade.
Restore and refunds
- Play: Restore purchases in Account settings. Refunds follow Google Play policy.
- Stripe: invoices and cancellation in the portal. Fees already paid are non-refundable except where required by law.
Complimentary
If an operator granted a complimentary paid plan (Starter, Pro, Ridge, or Ultimate), you have those hours at $0 revenue. Play and Stripe will not overwrite that grant.